End The Abuse of Staff in GP Practices

Please watch this campaign video by the IGPM (Institute of General Practice Management) regarding ending the abuse of staff in GP practices.

In this video GP receptionists share the abuse they have experienced first hand.

All have been frontline key workers during the pandemic.

With the majority of GP Practice Staff (78%) facing threatening behaviour, racist or sexist abuse from patients, and 83% reporting having called the police for help, the Institute of General Practice Management (IGPM) launches a campaign to end all abuse towards general practice staff.